Chatting over the situation with Yvonne today, we are going to ensure that a Click and Collect service will be available so that anyone who knows what they want can order and pay for it and then arrange to collect it from our showroom. This will speed up transactions and reduce the cost by not needing to use the postal or courier services. A drop off service for anyone needing repairs will operate on a similar basis as long as the repair has been notified to us first so that it can be booked into our system. For both these services a time for pick-up or drop-off must be arranged with us first. The usual number 01925730399 will be operational.
We will keep discussing ways that we can help during lockdown and I will post all updates on here
We have a few appointments left for Monday, Tuesday and Wednesday this coming week. In light of the Lockdown announced today we recommend that if you need to see us urgently you need to go onto our website and book your appointment now. Alternatively ring the showroom on Monday (01925730399) to book your appointment. If there is no answer then please try again later, we are very busy at the moment and if we are with a customer it is sometimes hard to get to the phone. We will be continuing with a mail order service during lockdown so if you need any help please do not hesitate to get in touch. Be assured that Focalpoint will still be there for everyone
